Many of the individual elements of the high tech hotel are in place, but our structure has joined all the dots together, creating a completely human-free experience. Combining check-in/out, reception, accommodation and guest management software from Italy-based Keyless System with room door technology, guests to the Rapanus Suites soon be able to complete their entire stay without ever speaking to a member of our staff.
The bus station from the International Airport Caselle is about 10 minutes walk (http://www.sadem.it)
Taxi station is in Piazza Savoia about 100 yards from the Rapanus Suites. (Radio Taxi +39 011 436 9413)
Railway Train Station Porta Susa is about 15 minutes walking, times for trains can be checked on the website www.trenitalia.com.
Parking is on the street with payment. Private parking located 50 yards close is available by booking.
We can assist with luggage as necessary.
ACCOMMODATION (check-in at any time).
We are on the second floor in a eighteenth-century listed building which is located in Via Santa Chiara 32, Turin. Whilst you have inherited some beautiful architectural details, the location and structure of the building do not present physical barriers to accessibility (there's only one little step to the lift).
If you do have any special needs please contact us before making a reservation so that we can try to meet your requirements as usual as best as we can. Remember guests can make check-in from their mobile device at any time.
Once a customer has booked his stay over the web or call centre, he needs only a mobile phone to get to the Rapanus Suites in five steps:
Call +39 333 8120306 when in front of the building˚. This number (free) is just a switchboard and open the door after 3 rings.
Take the lift and go to 2nd floor
When at the 2nd floor take the corridor on your right, last door is the Rapanus Suites
In front of the Rapanus suite’s door digit the code (five number code) that you received by text message to your phone number and get in.
When in front of your apartment room (A,B or C) digit the same code and after 1 second the door will open automatically.
˚ATTENTION! The door will open only if your number is authorised.
Meanwhile, during the duration of the stay, guest services are run entirely from the Rapanus Suites via the mobile or web, covering areas such as restaurant bookings, different services including spa treatments, gym, ticket museums as well as activities in the local area which can be booked.